Shipping & Delivery

Processing Details
May take an additional 1-3 business days during this time.

Once your order is verified and your payment is approved, processing begins. This takes approximately 3 - 5 business days -- not including weekends or holidays.


If an invalid address was provided at the time of order, you will receive an email from Customer Support Team requesting a new address to ship to which may prolong processing times.


Can I Ship to an Address Other Than My Own?

We welcome you to ship to another address other than your own. When you are ready to check out, enter the correct Billing Address matching your payment method. Enter the name and address of the recipient in the Shipping Address portion of your checkout.


Cancellations & Making Order Changes

Once you have confirmed your order we are unable to make changes or cancel your order in our system. Please make sure your order is placed with all the items, discount codes, and proper shipping methods needed before you confirm your order.

As long as your items are not Final Sale, you may send it back for an exchange or refund after receiving it (shipping charges and any restocking fees are non-refundable). See our Return Policy for more details.


Shipping and Handling Are Non-Refundable

If the package is to become lost or stolen, please note that shipping and handling charges are non-refundable.


Will I have to pay additional fees at Customs?

For international orders custom charges occur sometimes occur when an item arrives in its destination country. This is dependent upon the customs threshold for each country. Please check with your local authority for more information on this.


Can I get a tracking number?

We do not currently track our standard deliveries. This is because as a small company, the cost would be a lot higher and we would not be able to keep our postage prices as reasonable as they are for our customers.


Backorders

All items marked as backordered will ship within the week of the date supplied on the item page and will be shipped separately from any in stock items on your order. Please see item description for backorder timing. Any in-stock items will be shipped within 2-4 days of your order being processed depending on the item handling time. International orders will be held until all items are available to ship.